When it comes to booking ground transport, especially for events, the process can often be left until very late in the planning cycle. This can be unwise when you consider that across the various stages of an event and the movement of delegates, ground transportation is usually the first and last touch point with the passengers, whether that is whisking them from their hotel to a conference venue or delivering them safely home after the final flight.
However, there has been a definite shift in attitudes recently. With the continued rise of app-based providers, ground transport has been brought into sharp focus and we are now part of a very busy marketplace where bookers and passengers alike are now seeing the benefits of the full end-to-end journey by integrating chauffeur services with flights, trains and hotels.
With increasing uncertainty in the world, the concept of ‘duty of care’ remains at the forefront. Businesses are acutely aware of the importance of being able to track their travellers’ movements at all times and avoid them being ‘unaccounted for’ when they jump in a local taxi to take them to the airport or their hotel.
Aside from fulfilling their corporate social responsibility by guaranteeing their travellers a licensed vehicle and a disclosed, professional driver, many companies are realising that including ground transport in their policy and having full control over the entire journey makes good financial sense, reducing unexpected expenses.
It doesn’t end with cars though – at TBR we have seen a 65% growth in the number of coach transfers that we now provide globally. To support this, we have created proprietary software offering full QR tracking of delegates as they get on and off the coaches, which supports duty of care and greater spend management with the space being utilised effectively.We encourage event agencies and businesses booking corporate transfers to work with experts in this field; getting a partner that will work closely alongside you in delivering your people to their destination safely is essential.
About the author – Mark McDermott
Mark McDermott heads up the Manchester operation of TBR Global Chauffeuring, a high-end ground transportation company with offices in the UK, USA, China, Hong Kong and the UAE. TBR owns and operates its own luxury fleet of Mercedes Benz in Manchester, serving corporate transfers, events of all sizes and roadshows.
December 5th, 2017